Refund and Returns Policy

Overview

This website sells digital products, including license keys used to unlock plugins, themes and related software.

Due to the nature of digital products, all sales are considered final once the product has been delivered.

Digital Products

All products sold on this website are:

  • Delivered digitally
  • Non-tangible
  • Instantly accessible after purchase

Because of this, they cannot be returned once delivered.

Refund Eligibility

We may issue a refund only under the following conditions:

  • The license key does not work and cannot be activated
  • The product cannot be delivered due to a technical issue on our side
  • A duplicate purchase was made by mistake

In such cases, you must contact us within 7 days of purchase.

Non-Refundable Situations

Refunds will not be issued in the following cases:

  • You changed your mind after purchase
  • You no longer need the product
  • You purchased the wrong product
  • You do not know how to use the product
  • The product is incompatible with your environment, and compatibility was not guaranteed
  • You failed to read the product description before purchase

Technical Issues

If you experience any issues with your purchase, we encourage you to contact us first.

We will make reasonable efforts to:

  • Help you activate the license
  • Resolve technical issues
  • Provide guidance and support

Refunds are considered only if the issue cannot be resolved.

Refund Process

If your refund request is approved:

  • The refund will be processed using the original payment method
  • Processing time may vary depending on your payment provider

Duplicate Payments

If you were charged multiple times for the same product, please contact us. Verified duplicate payments will be refunded.

Chargebacks

Initiating a chargeback without contacting us first may result in:

  • Suspension of your license
  • Restriction of future purchases

We strongly recommend contacting us directly to resolve any issue.

Contact

For all refund-related inquiries, please contact us:

Email: [email protected]
Phone: +381 64 405 3685

Final Note

By purchasing our products, you agree to this Refund Policy and understand that digital products are non-returnable once delivered.